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Customer Relationship Management


A customer relationship management (CRM) system offers a more effective way for everyone - from sales, customer service, business growth, recruiting, marketing, and any other department - to manage the external relationships and interactions that result in success. With this software, you can store customer and prospect contact details, recognize sales opportunities, record service issues, and manage marketing campaigns - all in one centralized location; and make information about every customer interaction available to anyone in the company who may need it.

By providing visibility and easy access to data, it's simpler to collaborate and promote productivity. Employees across the organization can observe how customers have been contacted, what they've bought, their last purchase, and the total cost. CRM solutions can help businesses of all sizes drive growth, and can be especially beneficial to small businesses, who often need to be more efficient with their resources.

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A customer relationship management (CRM) system helps you to identify new customers, win their business and make them happy by organizing customer and prospect information in a way that will help you to build stronger relationships and develop your business faster. A CRM system will collect a customer's website, email, telephone and social media information, and more, from multiple sources and channels. It may also pull in other details such as recent news about the company's activity and store personal details.

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Are you still not sure what benefits you will get from a customer relationship management system (CRM)?  Why not have a play in the demo CRM? The demo has had workflows designs around common business sales processes. Your CRM can be customized to fit your sales processes.

 

demo.dapcrm.co.uk

ASK FOR A DEMO TODAY

 

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