Are you getting the most out of your team?
After watching Spanish Grand Prix it got me thinking about how to motivate our team to see a real return from an increased investment in our staff.
Labour represents on average 60% of the total overhead costs in a service industry and in many cases they are an under-utilised resource. They may get the job done but can they be adding more to the business? With margins under considerable pressure and with businesses needed to get the most from all their resources and assets perhaps it is time to question how much more value your team can help deliver.
